Reviews can be left only by clients incamp.me, whose children have visited the camps represented in the catalog. We publish all (both positive and critical) reviews about camps.
Karaova Mah. Mustafa Birden Sok. No:20/A Sahil Siteleri KUSADASI, 09400 Kusadasi
06 august 2019
Inna Vadimovna about program «Long Bich»
(boy 12 years old)
+ Positive
Water park, pool, great excursions.
- Negative
Rooms without hangers! The clothes were stored in suitcases. Breakfast is scarce.
Millions of mosquitoes. The sea did not like (for comparison, the son was in the camps of Bulgaria and Greece).
He says that there was no schedule - you could sleep as much as you like, go to the sea when you want? Teenagers bought and drank beer. Where is the baby sitting?
• Answer from camp
Good afternoon, Inna Vadimovna!
Thanks for your feedback!
I would like to clarify several points:
1. Room without hangers - There are hangers in the rooms and before your recall we did not have a single complaint on this issue, also during your son’s stay in the camp, this complaint was not received at our office. This upsets us very much, as we try to solve all arising domestic issues and problems as quickly as possible. And, if such a situation suddenly occurred that Matvey did not have enough hangers for one reason or another, if we knew this, we would quickly eliminate the current situation.
2. Breakfast is scarce - Children are different, tastes are different, but to call the Turkish "buffet" - meager, we have not heard that before. All the photos of the "buffet" are in our Vkontakte group, this was done just to ensure that parents were sure that their children in the camp did not remain hungry. We are ready to hear your wishes for the breakfast buffet and transfer them to the hotel.
3. Millions of mosquitoes - We installed mosquito repellent devices in the rooms, our agreement states that we recommend that all children going to camp take anti-mosquito repellents with them. Clause 11.3. Your contract.
4. The sea did not like - This is the first time we hear about the Aegean Sea, there is simply nothing to say.
5. According to the regime of the day - There are children over 16 years old in the camp who, according to the recommendations of their parents, may be allowed the following:
- rise and hang up at will (without violating the regime of other tourists)
- swimming in the sea, pool, water park without the presence of the head
- leaving the territory without an escort of the head: - in the daytime / at night (until the end of the day)
smoking (only in the designated place)
So, as your child is 12 years old, he didn’t have such recommendations and he lived according to the rules of the camp, which could upset him at the sight of children who sometimes got up later or went to bed later.
In any case, there is a regime in the camp, but there are also exceptions for children over 16 years old. Unfortunately, we cannot get away from this.
If there were any cases of buying beer, then explanations were taken from all the children and all the children who violated the camp rules were punished.
Also, parents of such children were informed on all situations.
Children are different, sometimes they break the rules, for 2-3 weeks we are not able to re-educate children.
In any case, we really hope that the positive moments that you indicated in the review (water park, swimming pool, excellent excursions) were remembered by the child more than the negativity that you described here.
Thank.
Karaova Mah. Mustafa Birden Sok. No:20/A Sahil Siteleri KUSADASI, 09400 Kusadasi
09 september 2018
Valeriy Konstantinovich about program «Long Bich. Perezagruzka!»
(girl 13 years old
&
girl 15 years old)
+ Positive
2 times a day the sea.
- Negative
There are no shortcomings.
• Answer from camp
Valery Konstantinovich, thank you for your feedback! We are glad that your child liked the rest in the camp! We are waiting for your child in our camps in the autumn, winter and next summer! Until next time!