The international center "Serdika" is interesting and active youth holiday, a great opportunity to have fun with friends. During all the day animation team works at the beach, the pool and the playground. And with the sunset on the streets it becomes noisy and fun, everywhere there is music, the feeling that you are in the epicenter of the carnival.
Foreign passport with validity not less than 3 months from the date of the end of the trip
1 color photo3,5х4,5, (the face in the photo - 70-80% of the image, on a white background, without ovals and corners)
Application form
For minors:
A copy of the notarized consent of both parents to travel outside the Russian Federation if the child leaves with one of the parents- a copy of the consent of the second parent.
Copy of birth certificate
Parent recommendations
Upon departure:
Original notarized consent parents to travel outside the Russian Federation,
Medical certificate (079-U form) with the doctor's conclusion about the absence of contraindications to stay
Copy of a foreign passport
Company:
LLC "Turistskaya firma "Soglasie"
Company registration number:
7701015287
Certificate of registration in the unified federal register:
# РТО 001169 (you can check in the Unified Federal Register of Tour Operators www.russiatourism.ru/operators/)
Certificates and awards:
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Resort Golden Sands , located 18 km from Varna – the southern capital of Bulgaria in the eponymous national park, is famous for its beaches and ecology. "Serdika" is a 5-minute walk from the center of the resort.
Accommodation: 3-4 persons per a room with amenities. All rooms are equiped with telephone, TV, refrigerator, air conditioning,hairdryer. A balcony or a loggia with view to the park or the pool.
All-inclusive meals with Swedish board.
The sandy beach is 350 m from the hotel. At sea - all kinds of water activities, safe swimming - a large strip of shallow water and rescue service. For an additional fee – tennis court, bicycle rental, billiards, go-karts, computer room with Internet, sauna, beauty salon, Laundry service.
Rooms:
3-4 persons per a room
Facilities (toilet):
inside room
Food:
All inclusive (Swedish board)
Area:
10 000 m2
Infrastructure:
playground, football field, basketball field, volleyball field, pool
mini-aqua park with 3 water slides and a jacuzzi, badminton, table tennis, billiards, outdoor fitness, lobby bar - karaoke, video and DVD movies, at the reception - iron, umbrellas for the beach (free of charge), currency exchange, free wi-fi.
Security and health services:
The territory of the center is guarded around the clock. In the center there is a doctor around the clock. The medical office is equipped with the means of rendering the first medical aid. The hospital is located in Varna.
Main program:
During all the day, animators work on the beach, by the pool and on sports grounds. And with the sunset on the streets it becomes noisy and fun, everywhere music sounds, the feeling that you are in the epicenter of the carnival. Camp animation program and photos of children participating in activities are published daily on the camp web site. A lot of interesting things are waiting on excursions!
Natal'ya Vladimirovna about «Detskiy sanatorno-ozdorovitel'nyiy lager' "Polyarnyie Zori"»
(girl 14 years old)
+ Positive
We went to the camp in July 2019. The daughter (14 years old) was very pleased, an interesting program and good counselors, though in the middle of the shift, for some reason the counselors changed and the latter liked much less. The food was rated "normal" - better than at school. There were favorite dishes, fruits always give. We believe that for a fairly budget price we got everything to the maximum. Regarding the living conditions, everything is fine, there were sockets, no money was stolen. Rest was a success.
- Negative
Little shower, daughter says it was uncomfortable to wash. Lived in the room when the toilet and shower in each room. It was very strange that many children have different shifts. And in the middle of our stream, someone was leaving. The children became friends, and in the middle it is already necessary to say goodbye
Viktoriya about «Detskiy sanatorno-ozdorovitel'nyiy lager' "Polyarnyie Zori"»
(boy 12 years old)
+ Positive
Not far from the sea. Good leisure activities. The administration quickly responded to complaints and tried to fix everything on time.
- Negative
From the first day there were not great difficulties with the settlement of the declared number. Later, the child from the detachment beat the child. Food is not very good, the child complained about cold food, boiled pasta, stone puree. Fruits are not diverse, mainly apples. It’s cold in the buildings at night. The son came with a malaise.
- Ul'yanova Svetlana Nikolaevna about «Detskiy sanatorno-ozdorovitel'nyiy lager' "Polyarnyie Zori"»
(girl 13 years old)
+ Positive
Not.
- Negative
Old not repaired buildings. Children of different ages were placed in one squad. The child also had complaints about food. They didn’t take excursions. In a word, 21 days of “imprisonment”.
Natal'ya about «Detskiy sanatorno-ozdorovitel'nyiy lager' "Polyarnyie Zori"»
(girl 10 years old)
+ Positive
We were for the first time in the camp, I liked it very much: food, leisure, counselors, a program. The daughter is thrilled.
Thanks to the organizers.
Inna Vadimovna about «Long Bich»
(boy 12 years old)
+ Positive
Water park, pool, great excursions.
- Negative
Rooms without hangers! The clothes were stored in suitcases. Breakfast is scarce.
Millions of mosquitoes. The sea did not like (for comparison, the son was in the camps of Bulgaria and Greece).
He says that there was no schedule - you could sleep as much as you like, go to the sea when you want? Teenagers bought and drank beer. Where is the baby sitting?
• Answer from camp
Good afternoon, Inna Vadimovna!
Thanks for your feedback!
I would like to clarify several points:
1. Room without hangers - There are hangers in the rooms and before your recall we did not have a single complaint on this issue, also during your son’s stay in the camp, this complaint was not received at our office. This upsets us very much, as we try to solve all arising domestic issues and problems as quickly as possible. And, if such a situation suddenly occurred that Matvey did not have enough hangers for one reason or another, if we knew this, we would quickly eliminate the current situation.
2. Breakfast is scarce - Children are different, tastes are different, but to call the Turkish "buffet" - meager, we have not heard that before. All the photos of the "buffet" are in our Vkontakte group, this was done just to ensure that parents were sure that their children in the camp did not remain hungry. We are ready to hear your wishes for the breakfast buffet and transfer them to the hotel.
3. Millions of mosquitoes - We installed mosquito repellent devices in the rooms, our agreement states that we recommend that all children going to camp take anti-mosquito repellents with them. Clause 11.3. Your contract.
4. The sea did not like - This is the first time we hear about the Aegean Sea, there is simply nothing to say.
5. According to the regime of the day - There are children over 16 years old in the camp who, according to the recommendations of their parents, may be allowed the following:
- rise and hang up at will (without violating the regime of other tourists)
- swimming in the sea, pool, water park without the presence of the head
- leaving the territory without an escort of the head: - in the daytime / at night (until the end of the day)
smoking (only in the designated place)
So, as your child is 12 years old, he didn’t have such recommendations and he lived according to the rules of the camp, which could upset him at the sight of children who sometimes got up later or went to bed later.
In any case, there is a regime in the camp, but there are also exceptions for children over 16 years old. Unfortunately, we cannot get away from this.
If there were any cases of buying beer, then explanations were taken from all the children and all the children who violated the camp rules were punished.
Also, parents of such children were informed on all situations.
Children are different, sometimes they break the rules, for 2-3 weeks we are not able to re-educate children.
In any case, we really hope that the positive moments that you indicated in the review (water park, swimming pool, excellent excursions) were remembered by the child more than the negativity that you described here.
Thank.
Evgeniy Aleksandrovich about «Mezhdunarodnyiy detskiy ozdorovitel'nyiy lager' "Mistral'-2"»
(girl 16 years old)
+ Positive
Child, 16 years old. Rested in July 2019.
The ability to communicate with children from other countries, regular visits to the beach, unlimited swimming time in the sea and pool, buffet.
- Negative
The inconvenience of departure by an organized group from Moscow for tourists from other cities, the delay for a long time by plane from Bulgaria, monotonous food in the dining room, optional participation in programs, a large amount of free time.
• Answer from camp
Evgeny Alexandrovich. Thanks for your feedback. Many tourists buy tickets to Bulgaria from their cities. if there is such an opportunity. There are also flights from Ekaterinburg to Varna, so you could buy a ticket yourself, and we would meet a girl at the airport in Bulgaria. But you yourself have chosen the option and booked a ticket with a flight from Moscow. Participation in the animation program of the camp - at will, and children
no one restricts, but does not force, if the child wants to participate only as a spectator.
Igor' Vladimirovich about «Mezhdunarodnyiy detskiy sportivno-ozdorovitel'nyiy tsentr "Rositsa" ***»
(girl 16 years old
&
girl 14 years old)
+ Positive
1-line. Forest.
- Negative
On an excursion, a daughter of 16 years was treated to wine. She did not try in life. Cleaning and linen change after multiple requests. The air conditioner does not cool when on the street above 30.
• Answer from camp
Igor Vladimirovich, thanks for the tip. For the air conditioner to work, it is necessary that the door to the balcony be closed, and the children do not close the door. Change of linen - once every 7 days, that is, for a 2-week shift, linen is changed 1 time. As for the excursion to the Bulgarian village, in addition to children, adults go on an excursion. Children are not offered a tasting, which is why it’s good that they haven’t tried it)) but adults are offered to taste Bulgarian wines as they wish, since viticulture and winemaking are part of the cultural heritage of Bulgaria.
Viktoriya Vyacheslavovna about «Detskiy ozdorovitel'nyiy lager' "Burevestnik"»
(boy 13 years old
&
boy 13 years old)
+ Positive
Not.
- Negative
Children of different ages were placed in the same squad. The children were left to themselves. There was no discipline and order at all. The child had complaints about food. Neither the child has the desire to go to this camp, and the more so the parents no longer have it.
• Answer from camp
Thanks for the feedback! We will understand, it is not clear why during the rest of the child, not reported about it.
Lyubov' Vladimirovna about «Detskiy ozdorovitel'nyiy lager' "Burevestnik"»
(girl 9 years old)
+ Positive
Leaders, classes with a psychologist, territory.
- Negative
For a week the children did not wash; in general, there was no hot water in the casing. The food was not tasty, the child lost 2 kg. Few classes, boring, rarely drove to the sea. She was a witness (she brought the child herself) as an aged nurse, screaming at the counselor with the children, and even with the children, the newcomers, talking through their teeth. Never again in the "Petrel" will not be back!
August 2018
• Answer from camp
Thanks for the feedback! Why parents do not call and do not immediately report that there is no water, for example, it is not clear.
Valeriy Konstantinovich about «Long Bich. Perezagruzka!»
(girl 13 years old
&
girl 15 years old)
+ Positive
2 times a day the sea.
- Negative
There are no shortcomings.
• Answer from camp
Valery Konstantinovich, thank you for your feedback! We are glad that your child liked the rest in the camp! We are waiting for your child in our camps in the autumn, winter and next summer! Until next time!
Dorogoy Roditel' about «Detskiy ozdorovitel'nyiy lager' "Burevestnik"»
(girl 15 years old)
+ Positive
Близко море.
- Negative
Мало экскурсии, увеличения детей.
• Answer from camp
Спасибо за отзыв!
Экскурсии можно было заказать в лагере, за дополнительную плату. Заранее ознакомится с перечнем и стоимостью, можно было на сайте ТФ "Согласие".
Natal'ya about «Detskiy ozdorovitel'nyiy lager' "Burevestnik"»
(girl 10 years old)
+ Positive
Good afternoon, very good camp. My daughter was in the camp for the first time and was satisfied, leaving with tears of regret. Thank you very much for your guidance, very kind and positive counselor. Were on 3 shifts. The food is good, the entertainment, the competitions, the children are always busy, the phone was with the child-every day on the phone, it really calms parents and children. The most important thing is to properly configure your child. This is not a 5 * hotel, but a camp! Beautiful well-groomed area, security, problems to pick up the child, no walk (most importantly do not forget the passport) There will be an opportunity, would like to come again! Many thanks to all!
- Negative
Resolved children a couple of days, it's certainly normal, but we began to get nervous.
• Answer from camp
Thanks for the feedback! We are waiting for you again.
Irina Alikovna about «Mezhdunarodnyiy molodezhnyiy tsentr "Serdika"»
(boy 16 years old)
+ Positive
Children are delighted, they liked everything. But the food, they said, is monotonous. This was compensated by the presence of a supermarket not far away.
- Negative
I did not like the organization of the departure of children from the camp. They changed the airport of departure, the flight was detained, the children were taken back to the camp in small groups, the employee of the tourist company Soglasie was rude in communication (Irina).
• Answer from camp
Irina Alikovna, thank you for your feedback! We are glad that the child liked the rest in the camp. Unfortunately, those changes in transportation do not depend on us, we apologize for the inconvenience. Thank.
Oksana Ivanovna about «Podrostkovo-molodezhnaya programma "Otdyihay!"»
(boy 15 years old)
+ Positive
Thanks to all the staff of the recreation center, I want to express special gratitude to the director of the recreation center for the organization and control, my son was pleased to communicate with you and your beautiful birds, thank you, I also want to thank the accompanying group Olga Y. Our low bow to you for your patience, leniency and concern .
- Negative
There are no shortcomings.
• Answer from camp
Hello Oksana Ivanovna, we are very pleased to hear kind words. We will be glad to see your son next year!
Elena Petrovna about «Podrostkovo-molodezhnaya programma "Otdyihay!"»
(girl 17 years old)
+ Positive
Everything is just great! My daughter arrived rested, happy, on positive emotions. Next year, he is going back to the same camp. My daughter got new, interesting friends. Thank you from the whole family for the wonderful attitude and wonderful rest!
- Negative
There are no shortcomings.
• Answer from camp
Thank you for your high marks and kind words. We are waiting for Xenia next year!
Irina Alikovna about camp program «Mezhdunarodnyiy molodezhnyiy tsentr "Serdika"»
(boy 16 years old)
+ Positive
Children are delighted, they liked everything. But the food, they said, is monotonous. This was compensated by the presence of a supermarket not far away.
- Negative
I did not like the organization of the departure of children from the camp. They changed the airport of departure, the flight was detained, the children were taken back to the camp in small groups, the employee of the tourist company Soglasie was rude in communication (Irina).
• Answer from camp
Irina Alikovna, thank you for your feedback! We are glad that the child liked the rest in the camp. Unfortunately, those changes in transportation do not depend on us, we apologize for the inconvenience. Thank.
Ol'ga Valer'evna about camp program «Mezhdunarodnyiy molodezhnyiy tsentr "Serdika"»
(girl 16 years old)
+ Positive
Excellent 3 weeks in the camp! Originally bought a ticket for 2 weeks, but the child liked it so much, that was extended for another week. Thanks to the employees of the company "Soglasie" all this was done quickly. Joyous atmosphere of the camp, excellent sea, service, infrastructure. There's no time to be bored. Next year the child wants to go there.
- Negative
Far from the sea, monotonous food, did not take into account the desire of the child in resettlement. Keep promises and call, for example, the leader of the group before leaving the parents with the necessary information. They promised to call us, but we did not wait for it.
• Answer from camp
Olga Valerievna, thanks for the feedback! We are waiting for the next year in Serdika!
Irina Sergeevna about camp program «Mezhdunarodnyiy molodezhnyiy tsentr «Serdika»»
(girl 15 years old)
+ Positive
I liked the conditions, I liked the food. Excellent counselors, thank you so much. The sea is excellent, the tanned has returned and rested.
- Negative
According to her daughter, the hotel rarely makes cleaning and rarely changed towels. As it seemed to us, the discipline could be stricter, I'm not sure that such freedom is beneficial for children. But this is my subjective opinion.
• Answer from camp
Irina Sergeyevna, thank you for your feedback. Clean rooms daily, change of towels and linen - once a week, as stated. The maids will not clean, if the things of tourists are scattered, they do not have the right to touch them. But the representatives of the counselors must follow him. If you write that the leaders are excellent, then everything was fine and there were no problems at the time of your stay in Serdika. All questions must be solved immediately and on the spot. The level of freedom is under control. Since this is not a children's camp, but a youth center, the degree of freedom is very important. But experienced teachers work, so everyone controls. The main thing in Serdika is a safe and qualitative rest for teenagers and youth.
Natal'ya Yur'evna about camp program «Mezhdunarodnyiy molodezhnyiy tsentr «Serdika»»
(boy 16 years old)
+ Positive
The child has only positive emotions. Food, accommodation, animation - all without censure. But the main thing is the atmosphere of the camp: new friends, vivid impressions, respect for the personality of the teenager, greater freedom of choice and compulsory responsibility of the teenager within the legal framework.
Thank you for the emotional well-being of our children!
- Negative
Two weeks, very little, next year will definitely return for 28 days.
Ants are little things, I do not consider this a disadvantage, children do not pay attention to these hardworking insects.
• Answer from camp
Natalia Yurievna, thank you very much for your feedback! Looking forward to the next year!
Dmitriy Aleksandrovich about camp program «Mezhdunarodnyiy molodezhnyiy tsentr «Serdika»»
(boy 17 years old)
+ Positive
I did not like anything.
- Negative
It is necessary to combat the drunkenness of children. This is not a camp, but one full booze.
• Answer from camp
Dmitry, we are very glad that when you left Serdika, you wrote a good review about your vacation, that everything was pleasant - food, accommodation, and especially - the animation program. The team leader brought these reviews and we posted them on our website. As for drinking, we are also against it. But the parenting of children is done by parents, not travel agencies. That's the parents and should fight with drunkenness and properly educate their children. We provide a good, high-quality and safe rest. We hope that you, while in Serdika, did not drink alcohol. For our underage tourists, of course, we are very strict. But the whole hotel can not be controlled. Also note that this is not a children's camp, but a youth center and the hotel has a lot of young people from different cities and countries. We do not have the right to establish our laws among tourists, to which we have nothing to do.
Evgeniya Vladimirovna about camp program «Mezhdunarodnyiy molodezhnyiy tsentr «Serdika»»
(boy 14 years old
&
boy 14 years old)
+ Positive
Good animation, normal food. Presence of pool and slides. Photo reports are interesting.
- Negative
Small rooms. Very few children in the first shift. I would like to be informed that there will be so few children. I then sent another shift.
• Answer from camp
Good afternoon! Thank you for your feedback. Let us take your wishes into account, but the numbers fully comply with the accommodation standards. Three children lived in a room measuring 18 square meters. This is probably less than in 4 * -5 * hotels, but for the camp very good conditions.