Reviews about children's camps «“ SmileCamp” (Trinity English Sports Camp)»
Found 1genuine reviews & child's opinions
Reviews can be left only by clients incamp.me, whose children have visited the camps represented in the catalog. We publish all (both positive and critical) reviews about camps.
The camp is great from the point of view of the idea of learning English in a playful way and combining learning with rest. Excellent teachers, focused on children, excellent leisure planning, fun and relevant for children pastime.
- Negative
Insufficiently sensitive attention from the point of view of children's adaptation. More specifically, in the periods when my son was very bored by his relatives and cried all the time when he called me (I want to clarify that this is the first camp experience for him, and this is even more complicated because the English-speaking one is also 2 thousand km from at home), the curator or psychologist (I can not say which of them) took my phone from my son ... although the time for calls to parents only began. As if they were afraid that my son would say something superfluous. The psychologist, as well as the curator, was aware of the psychological state of our son, but no work was done with him to help him adapt. It seems to me at least strange to be indifferent to pupils.
• Answer from camp
Inna, hello! Thank you for such a detailed review, it is very important for our work and improvement of the program / conditions of stay for children in the camp. Unfortunately, objectively we cannot assess the situation with the child’s psychological state now, and give a more detailed answer. In any case, we want to assure that your comments were conveyed to the director of the company and the head of the camp. The company's quality control department will closely monitor this point in the future. We are very sorry that you have a negative impression about the work of the staff of our camp, for which we apologize, but we hope that you can give us a second chance to express yourself and send us a child to replace 2019.