Reviews can be left only by clients incamp.me, whose children have visited the camps represented in the catalog. We publish all (both positive and critical) reviews about camps.
Kaluzhskaya obl, Zhukovskiy r-n, selo Vyisokinichi
25 september 2019
Irina Vladimirovna about program «Start UP»
(girl 12 years old)
+ Positive
Fresh air. Rooms for 2 or 3 people.
- Negative
Poor nutrition, constant hunger. At times my stomach ached from poor nutrition. Theft from the rooms where the children lived. Some things were never found. There are no cameras. The keys to the rooms were not given to children. We paid for additional English lessons with a native teacher (3 people changed) .. In the instogram there was almost no information about the shift (although they promised) Bad Internet in the territories. Upon arrival there were sick children, who were nonetheless taken into the shift. Many fell ill later. Children sat on the bus for 2 hours upon arrival ( waiting for 1 child-opoz avshego).
Child's opinion
I’m not going to this camp anymore.
• Answer from camp
Irina Vladimirovna, thanks for the positive comment about the fresh air and good rooms, these are quite important (though far from the only) advantages of the Start UP camp.
We regret that you still have negative impressions of our camp.
When sending, there really was a bus delay of 50 minutes, it was a force majeure situation - a minor child was sent one by taxi, otherwise we would not have waited for a latecomer.
It’s a bit unexpected to receive such comments on food - over the summer we received many positive reviews from customers on food (you can find it on our social networks or on other resources), many children compared food with hotels in Europe and parents also thanked the cooks. We understand that the same food can affect the body of children in different ways (for example, someone loves pasta, and someone has a stomach ache), so in our camp there is food with a choice of dishes so that every child did not stay hungry.
For parents who are considering our camp for the rest of the child, we conduct excursions, the program of which also includes lunch, so that parents can personally verify the quality of food. If you find yourself near our camp on the day of the tour or want to visit it, we will be happy to invite you to dinner.
Over the summer, we also did not encounter cases of theft, all the phones that were lost by the children immediately found their owners. Perhaps your daughter left some things in the camp - for this we have a separate album with "losses" - things that the children forgot to take with them at the end of the shift.
All children without fail upon arrival provide the necessary health certificates, as well as undergo a medical examination. For children who became ill during the shift, we have a medical center and separate isolation rooms in a separate building. Moreover, since we are not a recreation camp, we do not treat children and in case of serious illnesses (temperature 38 and above) we accompany children to the hospital and pass them on to their parents, therefore, in principle, there could be no sick children who arrived at the camp.
During the shift on Instagram and Vkontakte, our photographer publishes a minimum of 3 posts and more than 10 stories on Instagram every day. Perhaps you have any difficulties using the Instagram or you subscribed to the wrong account - in such cases, managers will always help you and give you comprehensive information.
We really appreciate the feedback, especially the negative one, it helps us to improve the quality of the services provided and to make children and their parents happy!